Privacy Policy

1. Introduction

Incline Inc. (“Incline,” “we,” “us,” or “our”) operates the Incline platform at useincline.com and related applications (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

We collect several types of information to provide and improve our Service:

Account Information

When you register for an account and during the onboarding process, we collect information such as your name, email address, phone number, business name, store addresses, and billing information.

Operational Data

This includes business data you enter into the Platform, such as sales figures, inventory records, fuel data, lottery data, shift information, financial records, and employee information. This is “Your Data” as defined in our Terms of Service.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, access times, browser type, device information, and IP address.

POS Data

Transaction data synced from your point-of-sale system through Store Agent, including item-level sales, payment types, and register activity.

Communications

We retain records of your communications with us, including support requests, feedback, and any other correspondence.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service
• To process transactions and manage your account
• To send service-related communications, including maintenance notices, security alerts, and account notifications
• To provide customer support
• To analyze usage patterns and improve the Platform
• To comply with legal obligations

We do NOT sell your personal information or business data. We do NOT use Your Data for advertising purposes.

4. Data Sharing

We may share information with the following parties under these circumstances:

Service Providers

Third-party vendors who help us operate the Service, such as cloud hosting, payment processing, and email delivery providers. These providers are contractually bound to protect your data and may only use it to perform services on our behalf.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will provide prior notice to you before your information is transferred and becomes subject to a different privacy policy.

With Your Consent

We may share your information when you explicitly authorize us to do so.

We do NOT share Your Data with competitors or sell it to data brokers.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit (TLS) and at rest (AES-256)
• Role-based access controls
• Regular security assessments and vulnerability testing
• Continuous monitoring and logging

Our infrastructure is hosted on Amazon Web Services (AWS) with data stored in the United States. While no method of transmission over the Internet or method of electronic storage is 100% secure, we take reasonable and appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain Your Data for as long as your account is active or as needed to provide the Service. Upon account termination, Your Data is available for export for 30 days, after which it is permanently deleted within 90 days.

We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention, dispute resolution, and legal compliance.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Export your data in a portable format
• Opt out of certain data processing activities

To exercise any of these rights, contact us at hello@useincline.com. We will respond to your request within 30 days.

8. Cookies and Tracking

Our website uses minimal, privacy-focused analytics. We do not use cookies for advertising or cross-site tracking. We do not employ third-party advertising trackers on our website or within the Service.

Our analytics are used solely to understand how visitors interact with our website and improve the user experience. We may use essential cookies that are strictly necessary for the operation of the Service, such as session management and authentication.

9. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by Incline. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services before providing them with your personal information.

10. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us at hello@useincline.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes via email or through an in-product notification before the changes take effect.

The “Last Updated” date at the top of this page reflects the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
• Right to Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Opt Out of Sale: You have the right to opt out of the sale of your personal information. Incline does not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights under the CCPA, please contact us at hello@useincline.com. We will verify your identity before processing your request and respond within 45 days as required by law.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Incline Inc.
Atlanta, Georgia
Email: hello@useincline.com